Our bank clients are faced with a range of challenges. They need:
|To develop products for an increasingly demanding and driven marketplace, including our corporate clients;|
|To convince their customers that their institution and product set is the best fit solution in a competitive environment;|
|To implement those products in an acceptable timescale, which is often outside their control|
|To provide best in class customer service to support the products after implementation|
|To do all this in a way, and at a cost, which enables the bank to meet its profitability targets|
Although the traditional approach in the banking sector has been to address these challenges with internal resources, we are detecting an increasing willingness to look for outside support in certain key areas, particularly when it is necessary to understand the market requirement (“the voice of the customer” as some banks phrase it) or to access specialist skills for a relatively short period of time.
ARC Solutions offers that very rare combination; a consultancy that offers skill and experience that has been developed and refined in all critical sectors; corporate financial management, financial product development, banking and in the consulting process itself. We believe that this gives us an understanding of bank client requirements which in matched in very few other consultancies globally click here to see Adrian Rodgers CV
To see how we support each phase of the project life cycle and our portfolio of services click here.